Shipping Policy – Living Standard

Last Updated: September 2026

Thank you for choosing Living Standard. We want to make sure you know exactly what to expect when you place an order with us. Below is everything you need to know about how we process, ship, and deliver your orders across Pakistan.

Order Processing Time

Once you place your order, we typically process it within 1 to 2 business days. Orders placed on weekends or public holidays will be processed on the next business day.

After your order is processed, it moves to the shipping stage. We will send you an email or WhatsApp confirmation to let you know your order is on its way.

Shipping Time

We ship all orders across Pakistan with reliable delivery partners. Our standard delivery time is 3 to 5 business days from the date your order is shipped -1.

Please note that delivery times may vary depending on your location, weather conditions, or unforeseen delays caused by our logistics partners.

Shipping Fees

Currently, we offer free shipping on all orders across Pakistan. There are no hidden charges—what you see at checkout is what you pay.

Order Tracking

Once your order is shipped, you will receive a tracking number via email or WhatsApp. You can use this number to track your order in real time through our courier partner's website.

If you haven't received your tracking number within 3 business days of placing your order, please reach out to us, and we will look into it right away.

Cash on Delivery

We offer Cash on Delivery (COD) for customers who prefer to pay when they receive their order.

When your order arrives, please inspect the package before making payment. If you notice any damage or tampering, you have the right to refuse delivery and return the package to the courier. In such cases, please contact us immediately, and we will arrange a replacement for you.

What If My Order Is Delayed?

We know how important it is to receive your order on time. While we make every effort to deliver within the stated timeframe, there may be occasional delays due to:

• Public holidays or weekends

• Weather conditions

• Issues with our courier partner

• High order volumes during sale seasons

If your order is delayed beyond the estimated delivery time, please contact our support team, and we will track your order and keep you updated.

What If My Package Is Lost or Damaged?

We take great care in packaging your orders to ensure they reach you in perfect condition. However, if your order arrives damaged or is lost in transit, please contact us within 24 to 48 hours of delivery.

We will work with our courier partner to investigate the issue and, if necessary, ship a replacement at no cost to you -1. In some cases, we may also offer a refund depending on the situation.

Incorrect or Incomplete Address

It is your responsibility to provide the correct shipping address at checkout. If you realize that you've entered an incorrect address, please contact us immediately. Once an order has been shipped, we may not be able to change the delivery address.

If a package is returned to us due to an incorrect address, we will contact you to arrange re-delivery. Additional shipping charges may apply.

Customer Support

If you have any questions about your order or our shipping policy, please reach out to us:

• Email: support@livingstandard.pk

• WhatsApp: 03424910096

We typically respond within 24 hours and are happy to help with any shipping-related concerns.

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